Frequently Asked Questions
Check most frequently asked questions here
📦 ORDER & SHIPPING
How long will it take to receive my order?
Typically, it takes 3-5 business days to receive your order. We prioritize timely and efficient delivery for all our customers.
Do you ship internationally?
Yes, we offer international shipping. The shipping fee varies based on your geographical location.
I never got my order, what to do?
If your order hasn't arrived, please track your order from our Tracking page. Alternatively, you can call us at hotline: 123456XXX for assistance.
💳 PAYMENTS
Secure Checkout
Our checkout process is designed to be secure and safe, ensuring a seamless shopping experience for all customers. Billing Terms & Conditions – Urban City Styles
Pricing
The final expense includes the item price, shipping fee, and any applicable sales tax. This total amount is automatically calculated and displayed on the checkout page.
For online shipping orders
We accept various payment methods including Stripe Payments, Google Pay, Apple Pay, and credit/debit cards both directly and through supported payment gateways.
EXCHANGE & RETURN
What is your return policy?
For details on returns, refunds, and exchanges, please review our policy here.
Can I exchange an item?
You can exchange an item for a higher-priced item or the same item in a different size.